Privacy Policy

Last Updated: November 15, 2025

1. Introduction

EZ Coordinator ("we", "our", "us") operates the EZ Coordinator website and mobile application (the "Services"). This Privacy Policy explains how we collect, use, store, and share information. By using the Services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you provide voluntarily. This may include:

Name, email address, phone number, mailing address
Documents, files, messages, and transaction content
Contact information for third parties invited into your transactions
Information submitted through forms, surveys, or support requests

2.2 Payment Information (Web Only)

The mobile app does not collect, process, or store any payment information.
All payments take place only through the EZ Coordinator web application.
Payments made on the web are handled securely by our third-party payment processor.
EZ Coordinator does not receive or store full credit card numbers, banking information, or sensitive payment data.

2.3 Information Collected Automatically

When you use the website or mobile app, we automatically collect:

Device and browser details
Operating system information
IP address
Usage activity and click paths
Session timestamps
Crash logs and diagnostics
Cookies and tracking technologies

2.4 Information From Google and Microsoft

If you connect your Google or Microsoft account or use features that rely on these platforms, we may receive information based on the permissions you grant.

Google data may include:

Basic profile information such as name and email
OAuth authentication tokens
Calendar event metadata including titles, dates, and participants
File and folder metadata from Google Drive
Email metadata such as subject, sender, and timestamps, not email content unless explicitly authorized

Microsoft data may include:

Basic profile information
OAuth authentication tokens
Calendar event metadata
File and folder metadata from OneDrive or SharePoint
Email metadata such as subject, sender, and timestamps, not email content unless explicitly authorized

We only access the information you authorize.
We do not collect Google or Microsoft passwords.
We do not sell or share Google or Microsoft data.

2.5 Information From Other Sources

We may also receive information from:

Publicly available sources
Service providers and contractors
Analytics and security tools
Fraud detection partners

3. How We Use Your Information

3.1 Primary Uses

We use collected information to:

Provide, operate, and maintain the Services
Enable features that require Google and Microsoft integrations
Support file syncing, calendar workflows, and OAuth login
Improve functionality and user experience
Provide customer support
Send service notifications and updates
Enhance security and prevent fraud
Analyze usage and performance trends

We do not sell personal information.

4. How We Protect Your Information

4.1 Security Measures

We use industry standard security practices such as encrypted transmission and secure hosting environments.
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute protection from unauthorized access.

5. How We Share Information

5.1 Service Providers

We may share information with trusted vendors who help with:

Hosting and infrastructure
Payment processing
Analytics
Email delivery
Authentication
Security and fraud prevention

These vendors may access information only to perform their services and must keep it confidential.

5.2 Legal Requirements

We may disclose information to:

Comply with laws or legal requests
Investigate fraud or security concerns
Protect the rights and safety of EZ Coordinator or users

5.3 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot identify individuals.

6. Cookies and Tracking

6.1 How We Use Cookies

We use cookies and similar technologies to:

Maintain sessions
Support essential app and website functions
Improve navigation and usability
Analyze performance and usage metrics

You may disable cookies, but some features may not function correctly.

7. Data Retention

7.1 How Long We Keep Information

We retain personal information, including Google and Microsoft data, only as long as necessary for the purposes described in this policy or as required by law.

Examples:

Billing and transaction records are kept for 2 years
Account information is retained while the account is active
Backup systems may temporarily store deleted information before being overwritten

We do not keep Google or Microsoft data longer than needed to operate the features you authorize.

8. Data Deletion and Account Deletion

8.1 How Deletion Works

You may request deletion of your account and personal data at any time.

When we receive a deletion request:

Account data and Google and Microsoft integration data will be deleted or anonymized within about 14 days
OAuth tokens will be revoked
Some information may remain temporarily in encrypted backups
Certain information may be retained if required by law, for example financial records

8.2 How To Request Deletion

You can request deletion by:

Visiting: https://app.ezcoordinator.com/delete-account
Emailing: [email protected]

You may also revoke Google or Microsoft permissions directly in their account security settings.

9. Google API and Microsoft API Compliance

9.1 Compliance Statements

We comply with Google API Services User Data Policy, including the Limited Use requirements.
We comply with Microsoft Privacy Principles and Microsoft Graph API Terms.
We use Google and Microsoft data only for user-facing features that you authorize.

10. Children’s Privacy

10.1 Under Age 13

The Services are not intended for children under age 13.
We do not knowingly collect information from children under age 13.
If such information is discovered, it will be deleted promptly.